Our coffee shop has been such a success that we have decided to expand with three more locations throughout the city. The big opening (we are opening all three simultaneously) happens in eight weeks and I am so nervous my handshakes just thinking about it. I have a “to-do” list that is a mile long but I can’t for the life of me think of which thing needs to get done first. I have to run to the print store and get our signage finalized and printed, then I have to pick out the fabric for the table cloths, select and frame artwork for the main rooms, book live music for the grand openings, and I am still having an issue with my bean distributor on the East coast.
All of that plus I still need to contact a locksmith in the area to come by and outfit each location with the same style of lock to make things easier for our regional manager. I am all about streamlining everything so if I can have one type of lock on all the doors and windows and therefore reduce the size and type of keys I have to carry around. That would be a huge help.
I’m looking for a locksmith that has excellent customer service, good hours, and decent prices. Actually, the issue of price is of relatively low importance to me because I want to make sure I am getting a quality product over saving a few pennies.
I truly value and care for every employee on my staff and I don’t think risking their safety is worth a few extra dollars in my pocket. Plus, I have learned that you truly do get what you pay for. If I chose to get cheap locks put on I would almost certainly be guaranteed the fact that I would have to pay more down the line. Any decent locksmith will basically echo those same sentiments if they are honest.
It’s imperative to me that the company I hire be at the top of its game in the realm of customer service. I myself have been in the customer service industry for the better part of ten years and I have no tolerance for bad service. I can only envision calling a locksmith if it was an emergency so I want to know that whoever picks up the other line will be not only willing to help but as eager to please their customer in the middle of the night as they would be during peak business hours. I expect this company to arrive in a prompt manner and within a time-frame, they have set up. I would hope that they would try to resolve whatever issue should arise in common sense, cost-effective way before they broke a lock and made me replace it.
I know some locksmiths focus on residential areas but for my purposes, I would rather have a commercial locksmith that knows the needs of a business owner.
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